Welcome to Maya Disability & Community Services. These Terms & Conditions govern your use of our services, programs, website, and any related communications provided by our organization. By accessing our website or engaging with our services, you agree to comply with and be bound by these Terms & Conditions.
Maya Disability & Community Services is committed to providing high-quality disability support, community participation programs, personal care assistance, and related services designed to promote independence, wellbeing, and inclusion.
All services are delivered in accordance with applicable laws, professional standards, organizational policies, and individual support plans.
Clients seeking support from Maya Disability & Community Services may be required to provide accurate and complete information to determine eligibility and service suitability.
We reserve the right to assess service requests and determine whether appropriate support can be safely and effectively provided based on available resources, staffing, and individual needs.
To ensure safe and effective service delivery, clients agree to:
Failure to comply with these responsibilities may affect the continuation or availability of services.
Clients are encouraged to provide reasonable notice when cancelling or rescheduling appointments. Repeated missed appointments, late cancellations, or non-attendance may result in service adjustments or additional charges where permitted by applicable policies and agreements.
Maya Disability & Community Services reserves the right to cancel or reschedule services due to emergencies, staff availability, severe weather conditions, safety concerns, or circumstances beyond our control.
We are committed to protecting the privacy and confidentiality of all clients and stakeholders. Personal information is collected, stored, and used in accordance with our Privacy Policy and applicable privacy legislation.
By using our services, you consent to the collection and use of information necessary for service delivery and administrative purposes.
The safety of clients, staff, volunteers, and community members is a priority. Clients must disclose relevant health and safety information necessary for the safe delivery of services.
Maya Disability & Community Services may refuse, suspend, or modify services where there is a significant risk to the safety or wellbeing of any person involved.
All content published on our website, including text, graphics, logos, images, documents, and other materials, is the property of Maya Disability & Community Services unless otherwise stated.
Content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.